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The Salesforce Certified Community Cloud Consultant certification exam consists of 60 multiple-choice questions and lasts for 105 minutes. The questions cover a range of topics, including community setup and configuration, community management, community engagement, and data management. Candidates are required to have a strong understanding of Salesforce functionality and experience with Community Cloud implementation. Passing the Community Cloud Consultant certification exam requires a score of 63% or higher, and successful candidates receive a Salesforce Certified Community Cloud Consultant certification.

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Salesforce Community Cloud Consultant certification is ideal for those who work in the field of customer success and community management. Certified professionals are equipped to help organizations build and sustain their communities, improve customer engagement and increase customer loyalty. Salesforce Certified Community Cloud Consultant certification also provides an opportunity for professionals to enhance their career prospects and earn a higher salary.

Salesforce Certified Community Cloud Consultant Sample Questions (Q66-Q71):

NEW QUESTION # 66
Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related Contacts when a new business Opportunity is marked as Closed Won.
Which approach should the Community Cloud consultant recommend to accomplish this?

A. Use a trigger to create Community users for all related Contacts on the Account.
B. Send an email to the Administrator when the Opportunity is marked Closed Won so they can create Users.
C. Use a Workflow Rule to create a Task for the Administrator with the list of Contacts that should be Users.
D. Use a Schedule Report that alerts the Salesforce Administrator of new Contacts.

Answer: A

NEW QUESTION # 67
During a recent review of their partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using. Which two individual actions should a Community Cloud consultant recommend to address this issue? Choose 2 answers Select one or more of the following:

A. Install a lightning Bolt template the AppExchange
B. Implement a custom theme for the Community
C. Build Visualforce pages and apply custom CSS
D. Build custom HTML pages according to marketing specifications

Answer: B

NEW QUESTION # 68
Which aspect of Reputation can an Administrator configure?
Select one or more of the following:

A. Add new reputation levels automatically when specified point thresholds are reached
B. Exclude contributions to records when counting points towards reputation levels
C. Select badges for each reputation level from a provided icon library
D. Disable reputation for specific members in the community by user profile

Answer: A

NEW QUESTION # 69
Northern Trail Outfitters is launching a Community using the Customer Service (Napili) Template. They need to add gamification to their website. The following requirements must be met:
- Use the Standard Component on the home page.
- Logged-in users should be able to see their rank.
- Show the top five Community users in the leaderboard.
Which three steps should a Salesforce Admin take to fulfill these requirements?
Choose 3 answers.

A. Drag the Reputation Leaderboard Component to the Community page in Community Management.
B. Drag the Reputation Leaderboard Component to the Community page in Site.com.
C. Set the number of users to 5 in the property editor for the component.
D. Select the Show User Rank checkbox for the component in the property editor.
E. Enable setup and display of the Reputation Levels option and configure Reputation in Community Management.

Answer: C,D,E

NEW QUESTION # 70
Universal Containers uses a third-party billing system for storing invoice records and wants to show these records on its Salesforce Partner Community.
What should a Community Cloud consultant suggest as a method of implementation?

A. Configure Salesforce Connect and define the required External Objects.
B. Use the standard Files component and define the third-party billing system as a source.
C. Create a custom Lightning Component to display the information in an iframe.
D. Configure Files Connect and include the external object in the global search.

Answer: D

NEW QUESTION # 71
......

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Tim Cook Tim Cook

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